Unable+to+login+to+the+Central+Login+Service+page+to+create+a+Second+Life+account

Dear CUSTOMER NAME,

Thanks for your message about the University of Cincinnati Second Life Project. I'm sorry you had difficulty accessing our service!

The first step is to verify that your Central Login credentials are working properly. Please visit the Central Login Service (CLS) Password Self-Service at @http://www.uc.edu/PSS and try to log in with the same username and password that you attempted to use on the UC Second Life site.

If your attempt is unsuccessful, you may need to reset an expired password or use the "Forgot Password" link to reset your password. If you are still unable to log into the Central Login Password Self-Service, please contact the UCIT Help Desk at (513) 556-4357 for further assistance. You may try again to create your Second Life account after you've resolved that issue.

If you can log into the Central Login Password Self-Service, please use the same username and password at the UC Second Life Account Creation page at https://homepages.uc.edu/ secondlife2/ucreg/login.php.

If you continue to have difficulty accessing the UC Second Life Account Creation page after taking these steps, please send us the following information and we will investigate further to help resolve the issue:

Full Name: CLS Username: Student M#:

Please do NOT send your password. UCIT staff will NEVER ask you for a password to help resolve or troubleshoot an account problem. If you have any additional questions or problems, please let us know by replying to this message or contacting our support line at (513) 556-8562.

Sincerely,

YOUR FULL NAME (SL: YOUR SL NAME) UC Second Life Project UCIT Instructional & Research Computing University of Cincinnati 406 Zimmer Hall PO Box 210088 Cincinnati, OH 45221-0088 secondlife@uc.edu (513) 556-8562

UC Second Life: http://homepages.uc.edu/ secondlife